Frequently Asked Questions

What is FitWhip? 🍦

A high-protein, low-calorie frozen dessert that tastes like ice cream — minus the junk. Crafted in small batches in Southern California, every pint is made to help you crush cravings and hit your goals.

Who is FitWhip for? 🏋️‍♀️

Anyone who wants dessert that actually works for their body — gym rats, macro-trackers, or anyone tired of “healthy” ice creams that taste like sadness.

Do you sell single pints? 🍨

Not online. FitWhip ships in 6-Pack or 8-Pack boxes so we can maintain the perfect frozen-solid delivery window.

🚚 SHIPPING & STORAGE

Where do you ship? 🗺️

We currently ship anywhere UPS 2-Day Ground can reach within 48 hours from our production facility in Southern California — that covers California, Arizona, Nevada, and parts of Utah.

These four states fall within our 2-day UPS Ground frozen delivery window, which keeps every pint fully frozen and protected during transit.

If you enter a shipping address outside these states, checkout will automatically block the order and let you know shipping isn’t available yet.

More states coming soon — we’re expanding our frozen network step by step!

When do orders ship? ⏰

Orders placed by Friday 5 PM PT ship the following Monday–Wednesday (first-come, first-served). We skip Thursday–Sunday shipments to avoid weekend delays and keep your FitWhip frozen-solid.

How much is shipping? 💵

$4 per pint. Upgrade to an 8-Pack and we’ll ship your 2 bonus pints free — same shipping cost as a 6-Pack, $8 savings on us.

How will my order arrive? 📦

In an insulated box packed with dry ice. If any dry ice remains, don’t touch it — let it evaporate in a ventilated area.

What should I do when it arrives? 🧊

Put everything straight in the freezer. If anything softened in transit, let it re-freeze before opening. Avoid repeated thaw-refreeze cycles to keep that ultra-creamy texture.

Serving tips? 🥄

Let your pint sit 4–6 minutes or microwave 7–15 seconds to soften. Then grab a spoon and earn your gains 💪🍦.

🧬 INGREDIENTS & NUTRITION

What makes FitWhip high-protein? 💪

Every pint is powered by whey protein isolate — ultra-pure, fast-digesting protein that supports muscle recovery without chalky texture or heavy calories.

What sweeteners do you use? 🧠

We use a smart mix of allulose, monk fruit, and stevia for sweetness without spikes or weird aftertastes.

We don’t use sucralose — studies suggest it can disrupt gut health and glucose response, so we stick with clean, non-toxic ingredients your body recognizes.

Are your pints allergen-friendly? 🛡️

All FitWhip flavors are nut-free, soy-free, and gluten-free. Contains milk (whey protein isolate).

Why does FitWhip cost more than some other grocery store ice cream? 💸

Because we use premium ingredients, real protein (not air and fillers), and sustainable, food-safe packaging that protects your pint in transit. Cold-chain shipping with dry ice is pricey — we just refuse to cut corners or quality.

💳 ORDERS & RETURNS

Can I change my flavor selections after checkout? 🔄

If your order hasn’t been packed, we’ll try to help. Email pints@getfitwhip.com ASAP with your order number — once it’s in production or frozen for shipment, changes may not be possible.

Do you accept returns? 🛒

We can’t accept returns on perishable frozen items, but if anything arrives melted, damaged, or delayed, let us know immediately. We’ll investigate and make it right.

My box arrived soft — what now? 💌

Send us a photo within 24 hours along with your order number. We’ll take care of you — pinky promise.

🔁 SUBSCRIPTIONS (Coming Soon)

Can I subscribe and save? ⏳

We’re working on a FitWhip Subscription so you can stay stocked automatically — skip, pause, or swap flavors (yep, we’re building that flexibility in). Join our email list at checkout to get early access when it launches.

💰 AFFILIATES

Are you a coach, trainer, athlete, or influencer? Make money by sharing the sweetness! 🏋️🍦💰

If you’re a fitness coach, athlete, personal trainer, or influencer who loves FitWhip (or just believes dessert and discipline can coexist), we’d love to partner with you!

Our FitWhip Affiliate Program rewards you with a commission every time someone buys through your custom link or discount code. It’s free to join, easy to track, and a sweet way to grow your income while helping others discover the healthiest scoop around.

🍨 Ready to apply? Click here to join the FitWhip Affiliate Program →

(Don’t worry — you don’t need a huge following, just an authentic passion for sharing FitWhip with your circle within our available delivery zones (CA, NV, AZ, UT).)

📬 CONTACT

How can I reach you? 📬

Still have questions? Reach out — we’re happy to help (and we read every message between batches 💪🍦).

📧 pints@getfitwhip.com