Frequently Asked Questions
What is FitWhip? 🍦
A high-protein, low-calorie frozen dessert that tastes like ice cream — minus the junk. Crafted in small batches in Southern California, every pint is made to help you crush cravings and hit your goals.
Who is FitWhip for? 🏋️♀️
Anyone who wants dessert that actually works for their body — gym rats, macro-trackers, or anyone tired of “healthy” ice creams that taste like sadness.
Do you sell single pints? 🍨
Not online. FitWhip ships in 6-Pack or 8-Pack boxes so we can maintain the perfect frozen-solid delivery window.
🚚 SHIPPING & STORAGE
Where do you ship? 🗺️
We currently ship anywhere UPS 2-Day Ground can reach within 48 hours from our production facility in Southern California — that covers California, Arizona, Nevada, and parts of Utah.
These four states fall within our 2-day UPS Ground frozen delivery window, which keeps every pint fully frozen and protected during transit.
If you enter a shipping address outside these states, checkout will automatically block the order and let you know shipping isn’t available yet.
More states coming soon — we’re expanding our frozen network step by step!
When do orders ship? ⏰
Orders placed by Friday 5 PM PT ship the following Monday–Wednesday (first-come, first-served). We skip Thursday–Sunday shipments to avoid weekend delays and keep your FitWhip frozen-solid.
How much is shipping? 💵
$4 per pint. Upgrade to an 8-Pack and we’ll ship your 2 bonus pints free — same shipping cost as a 6-Pack, $8 savings on us.
How will my order arrive? 📦
In an insulated box packed with dry ice. If any dry ice remains, don’t touch it — let it evaporate in a ventilated area.
What should I do when it arrives? 🧊
Put everything straight in the freezer. If anything softened in transit, let it re-freeze before opening. Avoid repeated thaw-refreeze cycles to keep that ultra-creamy texture.
Serving tips? 🥄
Let your pint sit 4–6 minutes or microwave 7–15 seconds to soften. Then grab a spoon and earn your gains 💪🍦.
🧬 INGREDIENTS & NUTRITION
What makes FitWhip high-protein? 💪
Every pint is powered by whey protein isolate — ultra-pure, fast-digesting protein that supports muscle recovery without chalky texture or heavy calories.
What sweeteners do you use? 🧠
We use a smart mix of allulose, monk fruit, and stevia for sweetness without spikes or weird aftertastes.
We don’t use sucralose — studies suggest it can disrupt gut health and glucose response, so we stick with clean, non-toxic ingredients your body recognizes.
Are your pints allergen-friendly? 🛡️
All FitWhip flavors are nut-free, soy-free, and gluten-free. Contains milk (whey protein isolate).
Why does FitWhip cost more than some other grocery store ice cream? 💸
Because we use premium ingredients, real protein (not air and fillers), and sustainable, food-safe packaging that protects your pint in transit. Cold-chain shipping with dry ice is pricey — we just refuse to cut corners or quality.
💳 ORDERS & RETURNS
Can I change my flavor selections after checkout? 🔄
If your order hasn’t been packed, we’ll try to help. Email pints@getfitwhip.com ASAP with your order number — once it’s in production or frozen for shipment, changes may not be possible.
Do you accept returns? 🛒
We can’t accept returns on perishable frozen items, but if anything arrives melted, damaged, or delayed, let us know immediately. We’ll investigate and make it right.
My box arrived soft — what now? 💌
Send us a photo within 24 hours along with your order number. We’ll take care of you — pinky promise.
🔁 SUBSCRIPTIONS (Coming Soon)
Can I subscribe and save? ⏳
We’re working on a FitWhip Subscription so you can stay stocked automatically — skip, pause, or swap flavors (yep, we’re building that flexibility in). Join our email list at checkout to get early access when it launches.
💰 AFFILIATES
Are you a coach, trainer, athlete, or influencer? Make money by sharing the sweetness! 🏋️🍦💰
If you’re a fitness coach, athlete, personal trainer, or influencer who loves FitWhip (or just believes dessert and discipline can coexist), we’d love to partner with you!
Our FitWhip Affiliate Program rewards you with a commission every time someone buys through your custom link or discount code. It’s free to join, easy to track, and a sweet way to grow your income while helping others discover the healthiest scoop around.
🍨 Ready to apply? Click here to join the FitWhip Affiliate Program →
(Don’t worry — you don’t need a huge following, just an authentic passion for sharing FitWhip with your circle within our available delivery zones (CA, NV, AZ, UT).)
📬 CONTACT
How can I reach you? 📬
Still have questions? Reach out — we’re happy to help (and we read every message between batches 💪🍦).
📧 pints@getfitwhip.com
Let customers speak for us
from 13 reviewsWhat did I just eat? In a good way! I didn't really know what egg custard meant, so wasn't sure if I should expect salty eggs or sweet custard pie, but this flavor is kind of right in between. Don't call me crazy, but I actually salted it and liked it even better! Maybe I was just running low on electrolytes post-lift? Not sure, but I'll definitely be getting this one again, and I think the salt is part of my prep. (If you do, I used a tiny sprinkle of pink Himalayan sea salt with the big granules. I think I have a mineral salt that's even better, but I think the crunchy granules are a nice contrast to the smooth ice cream. And don't we all need some salt and protein after the gym?)
I have never had a grape ice cream (that I remember), and I'm not a huge grape flavor person, so kind of added this flavor as a wildcard�but omg it's my fave. I can't explain it, but it's so grape, but also creamy. Idk. Def reordering this one.
The jackfruit flavor is SO good, it's ridiculous. Tastes like a tangy tropical dessert for anyone who's never had real jackfruit, but if you've had the fruit, you HAVE to try this. It's like eating jackfruit without all the sugar. I'm obsessed.
As a candy corn LOVER (especially the little pumpkin ones), this was beyond good! Like the perfect dessert, perfect amount of sweetness, will definitely be eating a pint of this at least a few nights a week! Maybe don't buy�leave some for me! Lol
The Taro is amazing! Just the right amount of sweetness, flavor is completely on-point and recognizable, and the color is a nice light purple. It tastes like you're eating a real taro dessert with corn syrup or sugar, so you definitely can't taste the protein or the natural sweeteners. If you're a taro person, I'd recommend.
Honestly, the banana fitwhip was so good!!!! I had no idea - I think it's the best banana ice cream I've ever had, healthy or unhealthy! Totally worth the price and shipping cost - and that's saying A LOT from me!
I do love Asian dessert flavors (and I am half Asian), so this ube was right up my alley. It's really potent of flavor, but not too sweet, but when I was eating it, it tastes so real like there's actual purple sweet potato in it. I almost think this is a good replacement for yams at Thanksgiving! If you like purple sweet potatoes or ube flavor in general, I think this is a really good option.
I was given this one by my daughter, admittedly against my will (cucumber ice cream sounded strange), but I can admit that I was wrong; it was actually very good. It's very authentic and refreshing and hydrating, almost like a real cucumber, but in just the right sweet dessert format. I don't know how to describe it other than cucumber sweet cream and hydrating, but I think if you work out and want to get cool and refuel or refresh yourself, this is a great option. I would even eat this one again (but my favorite is Toasted Almond or Rum).
I'm a big breakfast guy and I love me some Lucky Charms and marshmallows, and this did not disappoint! I kind of liked the blue color too. It just tasted exactly like the grain and the marshmallow from the cereal got stirred up in the ice cream, but somehow it's all just protein? Crazy. Big fan.
Peanut butter chocolate cup is my FAVORITE dessert combo of all time, and if you've ever gotten a peanut butter protein powder, they can be brutal! Like I've never had a good one, so my expectations were low. BUT this hit the spot - it wasn't too sweet, was the perfect balance of chocolatey and peanut butterness, and it made me want more. Idk if one pint a night is enough hahaha. Yes to Chocolate peanut butter cup flavor.
This was amazing! I love ice cream, and I love chocolate in almost every form, but this was so weirdly nostalgic and refreshing! Like I get why they say chocolate milk from the carton in the description. It was like drinking it from the box in elementary school, but somehow that made it taste so much better! It's NOTHING like muscle milk or the old chemicaly chocolate protein shakes we've all had. As an athlete (pro, D1), I've had them ALL, and this is probably the best protein dessert I can remember. I plan to try the German Chocolate Cake next!
Not a huge protein person (but I should be), but I am a HUGE ice cream guy and rum obviously, and this was amazing. Honestly couldn't tell it was healthy, no sugar, and won't give me a hang over haha. This might be my new addiction.
I was trying this with my fiance, and we couldn't put our finger on why it was so good and better than real honey. Then, when her mom tried it, she figured it out: Floral! It tastes super floral and fragrant and natural, almost like reaching into the honeycomb or getting it straight from the bee. Huge surprise because I didn't expect to like this flavor at all, but I think it's one of my top choices now. If you're on the fence, you should give it a try.